SHIPPING POLICY

Turnaround

All orders are shipped within 1 Business Day from the time of order.


Carriers

We use UPS to deliver our orders.


Shipping Rates

We provide free UPS Ground shipping on all orders placed on DynastyDrinkware.com.


In addition, we offer the following shipping options:

  • UPS 3 Day Select - $9.99
  • UPS 2nd Day Air - $14.99
  • UPS Next Day Air - $34.99

Order Tracking

Once your order is ready to ship, you will receive an email confirmation containing the tracking information provided by the shipping carrier.


Returns, Refunds and Exchanges

Every Vacuum Insulated Stainless Steel cup, mug and tumbler in the Dynasty Edition family is guaranteed FOR LIFE against factory defects in workmanship or materials.


How To Return An Item

Click here for replacement instructions

OR

Mail your returned item to:


Great American Products
1661 South Seguin Avenue
New Braunfels, Texas 78130


Include in your package a signed letter stating the reason for your return and the original receipt.